Reflecting on Redpoint’s 2025 Healthcare Trends: Has Personalization Reshaped Patient Experience and What Else Came to Be?
Reflecting on Redpoint’s 2025 Healthcare Trends: Has Personalization Reshaped Patient Experience and What Else Came to Be?
Beyond the Chatbot: RPA’s Role in Automating Customer Engagement Processes1:1 Personalization, Customer Data Platform, Data Management, Omnichannel Marketing, Real-Time Personalization, Single Customer View
In a Heartbeat: The True Value of CDP in HealthcareCustomer Data Platform, Data Quality, Healthcare, Identity Resolution, Real-Time Personalization, Single Customer View
Why Customer Permissions Must be Applied Dynamically in the Customer LifecycleCustomer Data Platform, Data Management, Journey Orchestration, Omnichannel Marketing, Real-Time Personalization, Single Customer View
Data Modeling in a Lights-Out EnvironmentCustomer Data Platform, Omnichannel Marketing, Real-Time Personalization, Single Customer View
Financial Impacts of Reacting to Customer Intent in Real Time1:1 Personalization, Anonymous to Known, Customer Data Platform, Real-Time Personalization, Single Customer View
A Personalized Customer Experience (CX) Delivers Loyalty1:1 Personalization, Customer Data Platform, Real-Time Personalization, Single Customer View
What’s Needed to be a RealCDP?Customer Data Platform, Data Management, Data Quality, Identity Resolution, Omnichannel Marketing, Real-Time Personalization, Single Customer View
Why Data Veracity is the Foundation for a Personalized Customer ExperienceAI & Machine Learning, Customer Data Platform, Data Management, Data Quality, Identity Resolution, Master Data Management, Single Customer View
Leveraging Customer Profiles to Increase EngagementCustomer Data Platform, Data Management, Omnichannel Marketing, Single Customer View
If Your CX Strategy Doesn’t Include BOPIS, You’re Doing it WrongAI & Machine Learning, Identity Resolution, Journey Orchestration, Omnichannel Marketing, Single Customer View
Banks Need to Unify Their Customer Data for Omnichannel SuccessData Quality, Financial Services, Omnichannel Marketing, Real-Time Personalization, Single Customer View
3 Top Identity Resolution Use Cases for MarketersCustomer Data Platform, Data Management, Identity Resolution, Omnichannel Marketing, Real-Time Personalization, Single Customer View
Marketers Beware: CRMs Plus DMPs Don’t Equal a Customer Data PlatformCustomer Data Platform, Single Customer View
