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The CRM Top 100 Companies in Customer Service, Marketing, and Sales

July 16, 2019

The CRM Top 100 Companies in Customer Service, Marketing, and Sales

RedPoint Global was highlighted as one of Destination CRM‘s Top 100 companies in Customer Service and Marketing.

July 15, 2019

Amazon Prime Day Brings Sales, and Risks, for Retailers

RedPoint Chief Marketing & Strategy Officer John Nash has advice for retailers trying to keep up with Amazon Prime Day. As he told The New…

July 11, 2019

The State of Customer Experience and What Marketers Are Doing About It

This feature, written by Editor Heather Fletcher, discusses the results of the RedPoint Global/Harris Poll report on “Gaps in Customer Experience.”

July 11, 2019

Martech vendors, retail marketers share martech predictions for Amazon Prime Day

Commentary from John Nash, CMSO of RedPoint Global, included in an overview of what the rush to implement Prime-day “like” sales will mean for retailers…

July 9, 2019

Expert Insight: Exploring the Disconnect Between Marketers and Customer Experience

John Nash is interviewed about the Harris Poll Research on Gaps in Customer Experience for a deep-dive in KO Marketing‘s blog.

July 9, 2019

As Back-To-School And Prime Day Converge, Can Retailers Create A Second ‘Holiday’ Season?

John Nash, Chief Marketing and Strategy Officer of RedPoint Global, comments on how sales like “Prime Day” offer connectivity to new customers, delivering on long-term…

July 9, 2019

Reaching the Omnichannel Consumer: Start by Listening

CMSO John Nash highlights key elements for successful omnichannel customer experience management in a Total Retail byline article.

July 1, 2019

Should You Embrace An Open-Garden Approach In Marketing?

Walled gardens can be a marketing headache – making it difficult to integrate with emerging technologies & creating new silos. In his Forbes column, RedPoint…

June 19, 2019

Baystate Business: C-Suite with Dale Renner

CEO Dale Renner recently sat down with Tom Moroney and Joe Shortsleeve at Bloomberg Baystate Business for their C-Suite segment. Listen to the discussion starting…

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