RedPoint Enables Brands to Transform Their Customer Experience to Thrive in a Constantly Changing and Competitive Environment.

Connect With Customers to Deliver the Most Personalized Experience Across All Enterprise Touchpoints

Single Point of Control for Customer Interaction

The RedPoint Customer Engagement Hub™ provides a single point of operational control for customer interactions, enabling brands to execute personalized customer journeys in the context and cadence of the customer. The Customer Engagement Hub delivers a unified view of each customer, inline analytics to determine next-best actions, and intelligent orchestration to deliver highly relevant brand experiences, in real time, across the enterprise.

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Single Point of Control for All Customer Data

The RedPoint Customer Data Platform™ provides a single point of control over customer data, connecting all types and sources of customer data – first-, second-, and third-party – in real time.  The Customer Data Platform provides a set of advanced data quality and matching processes to create a Golden Record – a single, accurate, and always up-to-date view of the customer – and makes the data accessible across the enterprise to keep pace with the customer.

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Innovative Brands Trust RedPoint


A Complete Solution for Optimized Customer Engagement

The RedPoint Value to Your Business

  • Increased campaign-revenue performance
  • Lower costs for customer acquisition and interaction
  • Improved customer retention and loyalty
  • Enhanced customer lifetime value

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