RedPoint Global enables brands to transform their customer experience.

Connect With Customers to Deliver the Most Personalized Experience Across All Enterprise Touchpoints

Single Point of Control for Customer Interaction

The RedPoint Customer Engagement Hub™ provides a single point of operational control for customer interactions, enabling brands to execute personalized customer journeys in the context and cadence of the customer. The Customer Engagement Hub delivers a unified view of each customer, inline analytics to determine next-best actions, and intelligent orchestration to deliver highly relevant brand experiences, in real time, across the enterprise.

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Single Point of Control for All Customer Data

The RedPoint Customer Data Platform™ provides a single point of control over customer data, connecting all types and sources of customer data – first-, second-, and third-party – in real time.  The Customer Data Platform provides a set of advanced data quality and matching processes to create a Golden Record – a single, accurate, and always up-to-date view of the customer – and makes the data accessible across the enterprise to keep pace with the customer.

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Innovative Brands Trust RedPoint

A Complete Solution for Optimized Customer Engagement

The RedPoint Value to Your Business

  • Increased campaign-revenue performance
  • Lower costs for customer acquisition and interaction
  • Improved customer retention and loyalty
  • Enhanced customer lifetime value

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