By Business Challenge 
Role
Industry
Single Point of Control for Customer Interaction
The RedPoint Customer Engagement Hub™ provides a single point of operational control for customer interactions, enabling brands to execute personalized customer journeys in the context and cadence of the customer. The Customer Engagement Hub delivers a unified view of each customer, inline analytics to determine next-best actions, and intelligent orchestration to deliver highly relevant brand experiences, in real time, across the enterprise.
Single Point of Control for All Customer Data
The RedPoint Customer Data Platform™ provides a single point of control over customer data, connecting all types and sources of customer data – first-, second-, and third-party – in real time. The Customer Data Platform provides a set of advanced data quality and matching processes to create a Golden Record – a single, accurate, and always up-to-date view of the customer – and makes the data accessible across the enterprise to keep pace with the customer.
Deliver hyper-personalized messages and offers that are relevant to each customer
Leverage data and insights in real time to deliver contextually relevant interactions
Capture all that is knowable about a customer, across every interaction
Engage the omnipresent consumer across all journey stages and touchpoints.
Utilize advanced data management and matching capabilities to create a Golden Record
Unify customer data from all sources, in any format, without requiring any coding.
The RedPoint Value to Your Business
