By Business Challenge 
Role
Industry
Single Point of Control for Customer Interaction
The RedPoint Customer Engagement Hub™ provides a single point of operational control for customer interactions, enabling brands to execute personalized customer journeys in the context and cadence of the customer. The Customer Engagement Hub delivers a unified view of each customer, inline analytics to determine next-best actions, and intelligent orchestration to deliver highly relevant brand experiences, in real time, across the enterprise.
Single Point of Control for All Customer Data
The RedPoint Customer Data Platform™ provides a single point of control over customer data, connecting all types and sources of customer data – first-, second-, and third-party – in real time. The Customer Data Platform provides a set of advanced data quality and matching processes to create a Golden Record – a single, accurate, and always up-to-date view of the customer – and makes the data accessible across the enterprise to keep pace with the customer.
Deliver hyper-personalized messages and offers that are relevant to each customer
Leverage data and insights in real time to deliver contextually relevant interactions
Capture all that is knowable about a customer, across every interaction
Engage the omnipresent consumer across all journey stages and touchpoints.
Utilize advanced data management and matching capabilities to create a Golden Record
Deliver highly contextual and relevant customer interactions
Unify customer data from all sources, in any format, without requiring any coding.
Link data into a precise, single customer view to drive advanced analytics and personalization
Achieve control and governance over your data to meet compliance requirements while increasing trust and value with customers
The RedPoint Value to Your Business
