by John Nash | Jun 7, 2024
In the first quarter of this year, total household debt increased by $184 billion (1.1 percent) to an all-time high of $17.69 trillion, according to the Federal Reserve Bank of New York’s Center for Microeconomic Data. In the same timeframe, mortgage balances rose by...
by John Nash | May 24, 2024
In a Redpoint Global survey conducted by Dynata Research, 82 percent of customers said that it is important for their bank to understand them as a customer and personalize experiences so that they are relevant and valuable. Yet only 38 percent report that their...
by Redpoint Global | Aug 31, 2022
Rising costs due to inflation, supply chain disruptions and severe weather events are among several economic and natural events hitting the insurance sector hard. On one hand, passing along cost increases and risk to new or renewed customers in the form of premium...
by Steve Zisk | Jul 31, 2018
Traditional banks and credit unions are uniquely positioned to adopt an omnichannel marketing strategy. Much like retailers, banks already have a strong physical footprint and have adopted customer-facing technology designed to help customers engage where and when...
by Steve Zisk | Jul 17, 2018
Banks face more competition from more directions than ever, with their toughest opponents often newcomers focused relentlessly on a digital customer experience. These newcomers also lack the legacy technologies of traditional banks, which has allowed them to be...
