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RedPoint Global Blog

by Buck Webb | August 1, 2018

How are the Cloud Wars Ramping Up in Retail?

The new form of the marketing stack is shaking up the cloud wars between Google, Amazon, and Microsoft. Google in particular appears to be declaring…

by Stephanie Ventura | July 31, 2018

Banks Need to Unify Their Customer Data for Omnichannel Success

Traditional banks and credit unions are uniquely positioned to adopt an omnichannel marketing strategy. Much like retailers, banks already have a strong physical footprint and…

by Mike Ferguson | July 26, 2018

How Is the Internet of Things Changing Retail Customer Engagement?

Back in 2002, Stephen Spielberg’s Minority Report blew my mind with a vision of a near-future where technology has changed day-to-day life beyond recognition. There’s…

by Brian Cleary | July 25, 2018

How to Personalize Retail Interactions Without Being Creepy

The line between a positive brand experience and a creepy one is easy to miss, especially for marketers focused on personalizing customer engagement. Brands collect…

by Patrick Tripp | July 24, 2018

Now GDPR Has Launched – What Do You Need to Do?

At the end of the movie Finding Nemo, Gil and the Tank Gang manage to escape from the dentist’s office in Sydney when he decides…

by Stephanie Ventura | July 19, 2018

What Is Customer Churn? (And How to Prevent It)

It’s an acknowledged fact that loyal customers spend more money. One recent study found that customers spend 67 percent more in months 31 to 36…

by Todd Hinton | July 18, 2018

How Does Data Governance Differ from Data Quality?

When we hear about data management these days, the terms “data quality” and “data governance” come up quite a bit—and they should because these are…

by Patrick Tripp | July 17, 2018

How Does Better Identity Resolution Help Banks Deliver a World-Class Customer Experience?

Banks face more competition from more directions than ever, with their toughest opponents often newcomers focused relentlessly on a digital customer experience. These newcomers also…

by Carol Wolicki | July 12, 2018

Chief Data Officers Can Learn How to Become Today’s Retail Industry Sextants at NRFtech 2018

There’s probably no industry facing more turmoil and change than retail these days. It’s old news that the new ‘storefront’ is web-based and increasingly mobile.…

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