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Survey: Retailers impressed with customer experience, shoppers not so much

March 27, 2019

Survey: Retailers impressed with customer experience, shoppers not so much

Chain Store Age’s Dan Berthiaume profiles results of the Harris Poll/RedPoint Global Addressing the Customer Experience Gaps survey.

March 27, 2019

RedPoint Global and Harris Poll Survey Exposes Gap Between Consumer and Marketer Expectations for Customer Experience

Research Reveals Major Gaps in Engaging Customers in a Relevant, Timely, and Consistent Fashion Across All Interaction Touchpoints

March 15, 2019

This Pi Day Your Favorite Pie Has a Whole New Meaning

While #PiDay (March 14) only happens once a year, RedPoint Global VP of Solutions Marketing, Brian Cleary, discusses the long-term importance of a different PII…

March 12, 2019

6 Factors Adding to Ecommerce Success

RedPoint Global CMSO John Nash highlights the role omnichannel marketing plays in ecommerce success and the importance of creating a single customer view across all…

March 11, 2019

America Has a Cybersecurity Shortage

Brian Cleary, RedPoint Global VP of Solutions Marketing, shares insight on the impacts security breaches have on customer experience and brand loyalty.

March 7, 2019

Breaking the Silo Cycle: How to Compete Via Personalized Customer Experiences

RedPoint’s Chief Marketing and Strategy Officer John Nash talks about how having a single view of the customer is possible and how it can be…

February 22, 2019

The Evolution of Marketing Operations

VP of Product Strategy Patrick Tripp speaks about the role marketing operations can play in evolving marketing with the use of machine learning and data…

February 13, 2019

With smart sneakers, privacy risks take a great leap

This article speaks about the privacy challenges that wearables will present. VP of Solutions Marketing Brian Cleary discusses the value exchange required for consumers to…

February 8, 2019

RedPoint Gives Your Customer Data the Golden Touch

The “Retail Doc” Bob Phibbs profiles RedPoint Global and its capabilities, including quotes from RedPoint Global CMSO John Nash and CEO Dale Renner.

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