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By Business Challenge
Role
Industry
The “Retail Doc” Bob Phibbs profiles RedPoint Global and its capabilities, including quotes from RedPoint Global CMSO John Nash and CEO Dale Renner.
Dale Renner, CEO and co-founder, writes about the role of AI and machine learning in optimizing the customer experience for today and in the future.
RedPoint included in Forrester Research’s Now Tech: Real-Time Interaction Management (RTIM), Q1 2019 report for next best experience, personalization, and cross-channel marketing.
RedPoint Chief Marketing and Strategy Officer John Nash outlines a few predictions for trends that will shape customer experience, personalization and data analytics over the…
RedPoint Global VP of Solutions Marketing Brian Cleary offers commentary for Data Privacy Day 2019. Cleary says, “Companies perk up when they realize that the…
Patrick Tripp, vice president of product strategy, offers insight on how businesses find the right balance between data privacy and customer expectations for greater personalization.
In advance of the potential Gymboree filing, RedPoint Global CMSO John Nash outlines a few areas retailers need to focus on to remain relevant in…
RedPoint VP of Solutions Marketing Brian Cleary writes that while delivering a seamless and frictionless customer experience can be a complex effort, the value in…
RedPoint CMSO John Nash offers commentary on how struggling retailers like Sears should work on delivering stronger real-time, personalized omnichannel customer experiences in the future.
