eBooks & White Papers Select CategoryView AllBy IndustryBy TopicSelect CategoryFinancial ServicesHealthcareMedia & EntertaintmentPharmaceuticalRetailTravel & HospitalitySelect Category1:1 PersonalizationAdvertisingAI & Machine LearningCloud DataComposabilityCustomer Data PlaformCustomer ExperienceData IngestionData ManagementData ObservabilityData QualityIdentity ResolutionOmnichannel MarketingOrchestrationReal-Time PersonalizationSegmentation & ActivationSingle Customer ViewUBridge the Data Gap: Maturity Framework for Smarter Patient EngagementJune 25, 2025Embracing the Power of AI: The Ultimate Health Plan RoadmapApril 4, 2025From Enrollment to Engagement: A Member-Centric Approach to RetentionFebruary 19, 2025Member-Centric Strategy for CAHPS ImprovementDecember 18, 2024Data-Driven Personalization Capability Maturity Model: A Retail Roadmap for CX ImpactOctober 4, 2024The Definitive CDP Guide: Defining and Applying a Use-Case Driven Agile ApproachAugust 9, 2024Data-Driven Personalization Capability Maturity ModelJune 3, 2024The Healthcare ROI GamechangerApril 23, 202410 Questions to Ask a CDP VendorDecember 19, 2023The Evolution of Customer Retention: How Personalized CX Drives Loyalty and Lifetime ValueMay 5, 2023Segmentation for the Modern MarketerFebruary 28, 2023Enhance Customer Experience with Timely & Welcomed Triggered ActionsFebruary 3, 2023The Role of Identity ResolutionDecember 30, 2022The Rise of First-Party DataNovember 1, 2022Scalable Without Sacrifice – A CDP Engineered for EnterprisesSeptember 15, 2021Enterprise-Class Businesses Can’t Afford Bad DataJune 10, 2021Optimizing Customer Engagement Through Connected DataMay 5, 2021Calculating the ROI of a Customer Data PlatformMarch 23, 2021Setting the Stage for the Second-Generation Healthcare Customer ExperienceMarch 19, 2021Real-Time Decisioning Puts the Customer in Charge of the JourneyDecember 11, 2020Technology is Turbocharging the Healthcare Customer ExperienceDecember 4, 20204 12 5No results found.
The Evolution of Customer Retention: How Personalized CX Drives Loyalty and Lifetime ValueMay 5, 2023
