Content Category

Healthcare

Improve CAHPS Scores with a Customer Data Platform (CDP) and a Single Member View

Improve CAHPS Scores with a Customer Data Platform (CDP) and a Single Member View

September 12, 2024

For Health Plans, Member Retention Starts with a Unified Profile

August 27, 2024

Member-Centricity: The Key to Driving Engagement and Improving Outcomes in Healthcare

Member-Centricity: The Key to Driving Engagement and Improving Outcomes in Healthcare

August 5, 2024

Why a CDP + CRM is the Right Prescription for Pharma & Life Sciences

Why a CDP + CRM is the Right Prescription for Pharma & Life Sciences

November 2, 2023

Healthcare Providers’ Path to Sustainable Patient Acquisition

Healthcare Providers’ Path to Sustainable Patient Acquisition

September 22, 2023

Consumers Take the Pulse of Personalized Healthcare

Consumers Take the Pulse of Personalized Healthcare

June 20, 2023

Personalized Patient Experience – The New Competitive Battleground for Healthcare

Personalized Patient Experience – The New Competitive Battleground for Healthcare

May 25, 2023

The Power of Email in Patient Engagement: 5 Key Benefits

The Power of Email in Patient Engagement: 5 Key Benefits

April 14, 2023

A Careful Diagnosis: a CRM and CDP Offer Different Use Cases in Healthcare

A Careful Diagnosis: a CRM and CDP Offer Different Use Cases in Healthcare

December 13, 2022

The Importance of Identity Resolution in Healthcare

The Importance of Identity Resolution in Healthcare

August 25, 2022

Put the Healthcare Consumer at the Center of Both Care and Education, Even Outside the Doctor’s Office

Put the Healthcare Consumer at the Center of Both Care and Education, Even Outside the Doctor’s Office

April 20, 2022

Healthcare Consumers Weigh In: Personalized Experiences are a Must

Healthcare Consumers Weigh In: Personalized Experiences are a Must

December 7, 2021

Align the Healthcare Experience Around the Consumer: How an Omnichannel CX Delivers Improved Health Outcomes

Align the Healthcare Experience Around the Consumer: How an Omnichannel CX Delivers Improved Health Outcomes

November 18, 2021

To Be More Effective Closing Care Gaps, the Healthcare Industry Needs a Single View of the Consumer

To Be More Effective Closing Care Gaps, the Healthcare Industry Needs a Single View of the Consumer

September 11, 2020

Redpoint Global and Lucerna Health Join Forces to Advance Consumerism in Healthcare for Payers and Providers

Redpoint Global and Lucerna Health Join Forces to Advance Consumerism in Healthcare for Payers and Providers

June 16, 2020

A Dynamic Healthcare Journey Deserves a Coordinated, Personalized Approach

A Dynamic Healthcare Journey Deserves a Coordinated, Personalized Approach

May 7, 2020

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