Webinar

2026 Predictions: Data Readiness for Personalization and AI

2026 will be a defining year for customer engagement as expectations for real-time, relevant experiences accelerate—and AI initiatives rise or fall based on data quality and accessibility. In this forward-looking discussion, John Nash, VP of Strategic Initiatives at Redpoint, explores the customer data trends that will shape CX performance and AI outcomes in the year ahead.

Watch the webinar to learn more about:

• Hyper-personalization at scale: What leading teams do differently to deliver real-time experiences across channels.
• Data readiness as competitive advantage: Why AI-ready data is essential for anticipating customer needs, optimizing engagement, and maintaining a competitive edge.
• Modern data management shifts: Where converged platforms, composability, and “data-in-place” lead to speed, trust, and results.
• Agentic AI: How data readiness enables agentic AI to streamline customer data operations.

Best for: Leaders and Practitioners in Data, Analytics, Marketing, and AI along with any teams responsible for customer data strategy and activation.