Solution Brief

Eliminating Provider Ghost Networks with a Data-First Approach

Health plans face growing pressure to maintain accurate provider directories as regulators and members demand more transparency. Yet outdated and inconsistent data still leads to ghost networks that create compliance risk and frustrate members.

This solution brief outlines how a data first strategy addresses the root causes by unifying provider information, improving accuracy with automated quality checks, and strengthening governance across complex systems. It also highlights how real-time identity resolution and improved provider engagement help reduce mismatches and keep data current. Discover why ghost networks persist and how a continuous, modern data approach helps payers increase trust, meet regulatory expectations, and deliver more reliable provider experiences.