Healthcare

Acquire New Members or Patients

Create and deliver personalized journeys across all touchpoints, breaking through typical data & operational silos.

Design journeys that are personalized to individual consumers, free of friction and consistent with real-time information — all leading to highly relevant engagement and cost-effective acquisition.

Omni-channel Experiences

With a single view of the healthcare consumer, healthcare professionals can communicate with any member or patient in his/her preferred channel — with information that’s highly relevant to the situation.

When healthcare marketers coordinate care access, benefits navigation and other parts of the healthcare journey through a single point of control, the consumer is met with a seamless, consistent, compelling experience. Across every digital and physical channel.

Payer and Provider Coordinated Care

Payers can connect consumers with the right providers based on a wide range of consumer preferences — from language to hours of operation and services offered.

rgOne provides all the relevant data along with the power to communicate in real time — in the precise channel(s) in which a timely message or action will produce the most desirable response.

Reduce Care Gaps

Connect provider and payer data to create tightly integrated and highly personalized journeys. Because these kinds of omni-channel pathways yield higher engagement rates, close gaps in care, and improve consumer health outcomes.

Provider Navigation and Reduced Leakage

Integrate provider operations and next best action campaigns — based on real-time data analytics — to increase consumer adoption of healthcare services. And to reduce leakage, boost brand loyalty, and increase revenue.

Chronic Condition Management

Point chronic care patients to convenient and accessible points of service, including telemedicine, nurse lines or online chat.

Analyze live clinical data and generate real-time decisions and optimal response options — such as at-home nurse visits, wristband messages, video teleconference, or any next best action that steers patients away from costly, unnecessary facility re-admittance.

IoT Integration

With rgOne, you can connect smart device data — such as IoT or medical device outputs — with customer profiles and histories. Which lets you trigger appropriate, coordinated, compelling actions and messages. Across every channel.