Customer Engagement Hub

Leverage your customer data in real-time to seamlessly execute campaigns.

Key Benefits

With rgOne™, you can leverage your customer data in real-time to seamlessly execute campaigns the deliver personalized customer experiences across digital channels, stores, call center, direct mail, social networks, mobile channels, and IoT (smart connected devices).

1

Connected Data

Combine all of your data into a single customer view (aka Golden Record) with Redpoint's best-in-class data management capabilities.

2

Real-Time Analytics

Leverage sophisticated analytics to automatically segment customers, structure interactions, and determine next-best action(s).

3

Omnichannel Execuction

From a single point of control, orchestrate highly relevant and personalized experiences in real-time across all of your customer touchpoints.

“Customer references see Redpoint as a true partner, giving high marks to the company's customer and professional services. They note strong functionality for the cost, particularly for data handling, deployment speed and the platform's overall flexibility.”

Gartner Magic Quadrant

Multichannel Campaign Management

Tangible business benefits. Delivered.

Seal the gaps between strategy and execution. Make double-digit gains in response rates and revenue growth. Across a wide field of use cases and industries: This is the rgOne platform at work. For you.

Omnichannel Personalizaton

Stage hyper-personalized experiences across all enterprise touchpoints, digital and traditional.

Real-time Decisions

Use advanced analytics and machine learning to consistently present targeted offers, in real time and at scale.

Customer Data Platform

Consolidate all customer data into a single view, to drive contextually relevant interactions with every customer.

Capability Highlights

rgOne is built with enterprise-grade security in mind and can be deployed in public, private, or hybrid clouds.

Open Garden Approach

Leave your existing last-mile delivery solutions in place. With hundreds of pre-built connectors, Redpoint can utilize martech stack to deliver personalized campaigns.

Digital Channels

Deploy personalized interactions across digital channels such as websites, email, mobile apps, social networks and even connected devices - all from a single UI.

Audience Segementation

Using a rules-based approach, Redpoint dynamically adjusts who should receive what experiences based on their last behavior, actions or inactions.

Offline Channels

Deliver the known customer preferences and personalize the offers to retail stores, call centers, clientelling devices, and even into direct mail campaigns.

Customer Journey Design

Build elaborate multistep, multichannel customer journeys that can be triggered based on the latest available insights on each individual.

AdTech

Orchestrate targeted advertising campaigns across hundreds of online publishers the same way you would execute and email campaign - all from within Redpoint.

Related Solutions

Related Resources

Get Started on Getting Ahead

Schedule a conversation and learn how Redpoint can put your goals within reach.

Get Started on Getting Ahead

Schedule a conversation and learn how Redpoint can put your goals within reach.

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