
Actionable Insights and a Consistently Relevant Customer Experience (CX)
In the customer experience realm, data, insight and action are the pillars for what it takes to deliver personalized inter...
In the customer experience realm, data, insight and action are the pillars for what it takes to deliver personalized inter...
Ease of use and reduced complexity through fewer hand-offs highlight updates to the Intelligent Orchestration component of...
There are many business use cases for artificial intelligence that a customer may consider as augmented processes, but tha...
For brands across industries, there can be as many reasons for customer churn as there are customers. But whether it’s in ...
There are many misconceptions about machine learning and artificial intelligence (AI). One prevalent misconception is that...
Americans are ready to travel. With the Centers for Disease Control (CDC) lifting travel restrictions for the more than 10...
Pandora set the standard for music streaming when it debuted the Music Genome Project two decades ago. The algorithm famou...
One of the hottest new trends for marketing technology vendors is to refer to their product as a customer data platform (C...
On Tuesday, March 16, Redpoint Global CTO and Co-Founder George Corugedo will present a session at the MarTech Training vi...
The saying that “it is always the simple that produces the marvelous” is attributed to 19th century British novelist Ameli...
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