Omnichannel Real-Time
Bridge silos – data, design, and execution – with dynamic rules and assets for better marketing outcomes.
REAL-TIME INTERACTION
Interaction Design
Build cross-channel dynamic content with assets, rules and machine learning models to dynamically match images and messages to the right customers in every channel.
The rgOne Difference
Design real-time experiences in one place for consistent and unified interactions across all touchpoints. Journeys can cross web, mobile, dynamic email, and include human-mediated interactions like call center, in-store, front-desk, and branch. All these are designed and managed consistently in rgOne to meet customer and marketer goals. Easily give your customers consistent, relevant experiences.
Agile Design for Relevance
Personalization starts with agile design, building experiences with context for all your use cases, channels, and marketing goals.
Context Across the Enterprise
From content and ecommerce to CRM and mobile, rgOne real-time APIs let you build experiences with all your data and content for all your touchpoints.
Real-Time Decision Building
rgOne’s powerful design canvas and decision framework support every journey and interaction, inbound and outbound. rgOne gives you the agility to handle all your existing needs and the flexibility to include new channels, models, and decision points.
Build interactions that will engage customers on every channel with decisions, images, product recommendations, offers, and messages that work wherever the customer is.
Design contextual experiences that balance marketer goals and customer journeys with real-time data, decisions, and connectivity.
Define interaction goals and decisions with rules and models from rgOne or your choice of cloud ML frameworks, and use our APIs to orchestrate actions across systems and touchpoints.
Trusted by Today's Top Brands
See How It Works
USE CASE
Next Best Action
Harness your data to produce the next best action in real time and deliver the right customer, on the right channel and the right time.
USE CASE
Real-Time Orchestration
Leverage advanced analytics and machine learning to automate individual interactions and present targeted offers across all touchpoints - in real time and at scale.
How Do You Get Real-Time Right?
A real-time experience is only as good as its stalest link. rgOne offers real time at every layer: a single customer view that is always-on and always updating with real-time customer data collected from all martech touchpoints and enterprise data sources; real-time decisioning and machine learning (including Bring Your Own Models / Analytics) to analyze your data and generate your next-best action at the cadence of the customer; and real-time intelligent orchestration to deploy campaigns at the speed you need.
Additional Resources Find more resources
eBook/ White Paper
Enhance Customer Experience with Timely & Welcomed Triggered Actions
Triggered actions enable brands to forge connections with their customers making them feel valued and understood. A well-p...
Video
The Redpoint Single Customer View
Learn more about the Redpoint Global Single Customer View - The Golden Record.
Analyst Report
Identity Resolution: See Your Customers Clearly
A CDP Institute Report: Discover what makes identity resolution so complicated and how doing it properly can help you futu...
eBook/ White Paper
The Rise of First-Party Data
Brands need to rely on first-party data to drive their campaigns & personalize experiences, meaning marketers must build n...
