Journey Orchestration

Journey Orchestration

Design and execute strategies around your customers, not just channel, to boost revenue and customer LTV. This is how you drive transformative CX.

A Truly Customer-
Centric Approach

Put your customers at the center of every experience. Whether designing complex multitouch, multichannel journeys or one-off triggered messages, it is all possible with rg1. We empower marketers to deliver relevant campaigns and journeys that keep pace with each customer’s unique preferences, interests and needs – and does so across ever potential touchpoint.

Featured Capabilities

Use rg1 to create fruitful customer journeys that span every touchpoint and channel. Quickly build campaigns, from simple to complex, that boost revenue and customer LTV. And dynamically adjust them with real-time data and insights – to keep every customer on the path to success, theirs and yours.

Journey Creation

Exceed customer expectations by consistently delivering highly relevant and personalized outbound and inbound experiences. Apply dynamic rules and automatically adjust to changes in customer preferences and behaviors.

Offer & Asset Creation

Organize content, data, and offers - including those from your external systems - within rg1. Then incorporate these assets into perfectly optimized experiences for web, email, SMS, mobile, social and ad campaigns.

Journey Execution

Use a single interface to deploy multitouch, multichannel customer journeys. Real-time data and insights ensure relevance across every journey. Experiment and optimize campaigns using A/B tests.

See Journey Orchestration in Action

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