Journey Creation
Exceed customer expectations by consistently delivering highly relevant and personalized outbound and inbound experiences. Apply dynamic rules and automatically adjust to changes in customer preferences and behaviors.
Journey Orchestration
Design and execute strategies around your customers, not just channel, to boost revenue and customer LTV. This is how you drive transformative CX.
A Truly Customer-
Centric Approach
Put your customers at the center of every experience. Whether designing complex multitouch, multichannel journeys or one-off triggered messages, it is all possible with rg1. We empower marketers to deliver relevant campaigns and journeys that keep pace with each customer’s unique preferences, interests and needs – and does so across every potential touchpoint.
Featured Capabilities
Use rg1 to create fruitful customer journeys that span every touchpoint and channel. Quickly build campaigns, from simple to complex, that boost revenue and customer LTV. And dynamically adjust them with real-time data and insights – to keep every customer on the path to success, theirs and yours.
Offer & Asset Creation
Organize content, data, and offers - including those from your external systems - within rg1. Then incorporate these assets into perfectly optimized experiences for web, email, SMS, mobile, social and ad campaigns.
Journey Execution
Use a single interface to deploy multitouch, multichannel customer journeys. Real-time data and insights ensure relevance across every journey. Experiment and optimize campaigns using A/B tests.
See Journey Orchestration in Action
CASE STUDY
Aubuchon Hardware Orchestrates Personalized Customer Journeys
20% of loyalty members who use BOPIS make an additional purchase in-store.
Additional Resources Find more resources
A Bridge to the Future: rg1 is Architected to Adapt to Change
The story of the new Choluteca Bridge in Honduras offers a lesson on the importance of adaptability. Completed and commiss...
Overview
Redpoint Intelligent Orchestration™ Overview
Orchestrate Personalized Real-time Experiences
Case Study
Fashion Retailer Drives Revenue with Personalized Experiences
With data management & intelligent orchestration capabilities in one platform, rg1® empowers marketers to manage offers ac...
On-Demand Webinar: CDP Use Cases: What to Consider Before Investing in a CDP
The definition of a Customer Data Platform (CDP) is broad, covers many facets and navigating this landscape is tricky. Und...
