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A former math professor and seasoned technology executive, RedPoint Chief Technology Officer and Co-Founder George Corugedo has more than two decades of business and technical experience. George is responsible for directing the development of the RedPoint Customer Engagement Hub, RedPoint’s leading enterprise customer engagement solution. Connect with George on LinkedIn and Twitter.
Interest in customer data platforms (CDPs) has exploded in the past five years. With good reason, because CDPs solve perhaps the most pernicious problem facing…
Master data management (MDM) has gained a poor reputation over the years. This largely stems from traditional MDM projects taking a long time to produce…
The modern customer can appear in any channel at any time. Because consumers can show up anywhere, brands need to have a presence everywhere. More…
Master data management (MDM) projects tend to fail. The primary reason is speed; MDM initiatives often move too slowly to be valuable. It’s not uncommon…
Digital technologies have turned the traditional relationship between brands and consumers on its head. No longer can brands be assured of controlling the customer journey…
The number of smart devices worldwide is exploding. According to Gartner, the typical family home could contain more than 500 connected devices by 2022. With…
It’s no secret that traditional retailers are in trouble. Seven of the biggest brands in the industry, from Macy’s to Target, have lost between 15…
There’s a good chance that your data management capabilities are outdated. Chances are also good that this isn’t totally your fault—the rise of big data…
Effective customer engagement is incredibly complex in our modern, always-on era. Consumers interact with your organization through a multitude of channels—smart phones, tablets, televisions, laptops,…
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