Customers move seamlessly between website, email, call centers, mobile apps, in-store and more. Because of this multichannel journey, there is an increasing imperative for organizations to provide a consistent and personalized, omnichannel experience at the precise moment of interaction.
Optimize your outreach to deliver the most contextually relevant content, offer or recommendation in real time through your consumers’ preferred channels.
Watch Part 3 of our “Let’s Talk Personalization” series with Aref Nohrudi, Principal Solutions Consultant at Redpoint Global, as he shares how to meet your consumer where they are and interact with relevance.
Watch Parts 1 & 2: