Every interaction.
Execute comprehensive strategies that serve the real needs of real customers. However, wherever and whenever they interact with you.
Engage customers on specific channels — or easily orchestrate omni-touchpoint experiences.
Engage customers across every inbound and outbound channel, and every digital and physical interaction. With rgOne® as your omnichannel platform and centralized hub, you can process customer data from any source — in real time or in batches. For consistent, individualized experiences across every customer touch point.
Execute comprehensive strategies that serve the real needs of real customers. However, wherever and whenever they interact with you.
Deliver consistent content, offers and experiences across any and each touchpoint that your customers choose and prefer.
Use customer actions and insights from one channel to trigger personalized engagement and experiences on every other channel.
“Throughout the pandemic, we have been able to communicate with customers quickly and effectively about our curbside pickup service but also customize communications for their specific needs at a scale not possible before.”
Will Aubuchon
CEO of W.E. Aubuchon Co. Inc.
Customers expect brand engagement on their terms, on every device — which means recognizing and responding to their preferences, interests and behavior.
That’s why rgOne lets you combine aggregated customer data and insights – all maintained in a Golden Record – with live rules and machine-learning models. So you can create and deliver the most timely, relevant and compelling customer experiences.
rgOne gives you the flexibility of using your existing MarTech solutions to orchestrate outbound communications to customers and prospects — and of deploying campaigns that are batched or triggered. Each delivered to individual customers based on individual actions or inactions.
With rgOne’s real time inputs and preferences, you can execute holistic customer experiences on one channel and automatically orchestrate experiences on every other channel. With assets and offers that respond perfectly to context, history and timing.
Power your campaigns with a CDP that is always on and always updating to capture and integrate every piece of customer data,regardless of source, into a Golden Record.
Make AdTech work for you by better managing customer journeys and website experiences for both anonymous and known customers.
Get Started on Getting Ahead
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