Redpoint Global Profiled in the 2020 Data Quality Magic Quadrant & Critical Capabilities Reports
As a niche player in the 2020 Data Quality Magic Quadrant, Redpoint focuses on data quality for customer experience manage...
Redpoint Global
Building a Blueprint for Real-Time Customer Engagement
The events of 2020 have emphasized the need for an acceleration of digital customer engagement across all industries. Thos...
Redpoint Global’s rgOne Platform Empowers Ambitious Business Leaders to Drive Real-Time Customer Engagement
Redpoint Global today introduced its customer engagement platform, rgOne. Bringing together real-time data, analytics and ...
Redpoint Global Moves Up in Challengers Quadrant of the 2020 Gartner Magic Quadrant for Multichannel Marketing Hubs
For the second year in a row, Redpoint Global is profiled as a Challenger in the 2020 Gartner Magic Quadrant for Multichan...
We’re All in This Together: Resources for Work-at-Home Parents with Kids Underfoot
The sudden daily disruption brought on by Coronavirus can be difficult to fathom. Just a week ago, no one could have antic...
Survey Says: Healthcare Personalization Has Room to Grow
While some consumers equate their healthcare experiences with waiting in line at the DMV, the upside is that there is ...
Data Privacy, Data Quality, and Data Governance: Experts Weigh In
The increasing importance of data privacy for customer-focused companies is also putting a spotlight on data quality a...
What is Clienteling and How Does it Impact Personalization?
What is Clienteling? Clienteling is a technique used by retail sales associates to establish long-term relationships with...
Shape the Future of Customer Experience with Customer Analytics
This spring, Gartner Senior Director and Analyst Melissa Davis published a paper “Shape the Future of Customer Experience ...
What is Customer Centricity?
What is customer centricity and why is it important? Customer centricity is a strategic approach to customer experien...
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