
Consumers Weigh in on the Role of Artificial Intelligence (AI) and Machine Learning (ML) in Customer Experience
How do consumers really feel about the use of artificial intelligence (AI) and machine learning (ML) in customer experienc...
How do consumers really feel about the use of artificial intelligence (AI) and machine learning (ML) in customer experienc...
Redpoint was recognized as a Challenger in the 2022 Gartner Magic Quadrant for Data Quality Solutions*. This year, Redpoin...
In the first two parts of Redpoint’s webinar series on identity resolution, we examined the various types and explored why...
In the first blog in this series we addressed the core definition of identity resolution and the use cases that are critic...
Redpoint was recognized as a Leader in the 2022 Gartner Magic Quadrant for Multichannel Marketing Hubs. According to Ga...
Increasing privacy restrictions and tracking mechanisms like the third-party cookie becoming obsolete are thrusting identi...
To improve customer retention, avoid sending irrelevant emails or product recommendations. That is one of the lessons lear...
The risk of steep financial penalties and reputational damage make securing customer data a priority for any organization ...
Do you have travel plans this year? If so, you have plenty of company. Hopefully, though, you can leave the crowds behind ...
A recent McKinsey article on the value of getting personalization right in the customer experience arena shows just how im...
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