Support & Services

Supporting your success at every step

Empowering customer success

Empowering customer success is an obsession for the Redpoint Support and Services Team. From pre-implementation planning to deployment and testing to user training and support, our skilled, cross-functional team goes above and beyond to ensure you enjoy the full benefit of Redpoint’s powerful products. Quickly, easily and without any drama.

Faster time to benefit

Redpoint's Global Services Team implements marketing automation and data management platforms in 1/4 of the time required for comparative solutions. The inherent design advantages of our software, together with our team’s deep expertise, combine to get you up and running faster, with a minimum of business disruption. The other great news—TCO is 50% of competitor product cost.

Experience and expertise

Our Global Services Team has deep knowledge and experience with all aspects of multi-channel campaign management, data management and integration, as well as Big Data / Hadoop solutions. We help you get the most from Redpoint’s products to ensure your success.

Flexible approach

Every customer is unique. That’s why the rgOne™ business consulting services team tailors implementation, training, and support to your particular needs. We’ll work with you to define success, obtain stakeholder buy-in, and establish milestones and metrics. Then we’ll create and execute a customized plan that meets your needs—and will absolutely delight you. That is our promise to you.

“Hands down, Redpoint has some of the best people in the business…. They’ve really become a strategic partner of ours. Without their commitment to ensuring our success, we definitely wouldn’t be where we are today.”

Andrew Heltzel

Director for Marketing and CRM at Xanterra Parks and Resorts

Redpoint Help Center and Community

Be sure to visit our support site by clicking the link below.

Redpoint Help Center

1

Current User?

Log in with the same account that you currently use for support.redpoint.net

2

New User

Don’t have an account and have never emailed [email protected]? Select “Sign Up“.

3

No Account

Don’t have an existing account, but you have emailed us at [email protected]? Select “Get Password“.

Get Started on Getting Ahead

Schedule a conversation and learn how Redpoint can put your goals within reach.

Get Started on Getting Ahead

Schedule a conversation and learn how Redpoint can put your goals within reach.

Email Your Molecule
Do Not Sell

Submit the form below to set a "Do Not Sell" preference for your user within our persistent customer records.

Meet with a Redpoint Partner
Hello there!

Please fill out the form below and we will reach out to you.

Open

Your Unique rgOne™ Solution

Click below to create a personalized Molecule to meet your specific goals.

Create Your Molecule