Support and Services

Supporting your success at every step

Empowering customer success is an obsession for the RedPoint Support and Services Team. From pre-implementation planning to deployment and testing to user training and support, our skilled, cross-functional team goes above and beyond to ensure you enjoy the full benefit of RedPoint’s powerful products. Quickly, easily and without any drama.

Faster time to benefit

RedPoint implements marketing automation and data management platforms in 1/4 of the time required for comparative solutions. The inherent design advantages of our software, together with our team’s deep expertise, combine to get you up and running faster, with a minimum of business disruption. The other great news—TCO is 50% of competitor product cost.

Experience and expertise

Our team has deep knowledge and experience with all aspects of multi-channel campaign management, data management and integration, as well as Big Data / Hadoop solutions. We help you get the most from RedPoint’s products to ensure your success.

Flexible approach

Every customer is unique. That’s why RedPoint tailors implementation, training, and support to your particular needs. We’ll work with you to define success, obtain stakeholder buy-in, and establish milestones and metrics. Then we’ll create and execute a customized plan that meets your needs—and will absolutely delight you. That is our promise to you.

 

RedPoint Help Center and Community

Go to support.redpointglobal.com.

 

1 – Current User? Log in with the same account that you currently use for support.redpoint.net

 

 

 

2 – New User? Don’t have an account and have never emailed support@redpointglobal.com? Select “Sign Up“.

 

 

 

 

3 – Don’t have an existing account, but you have emailed us at support@redpointglobal.com? Select “Get Password“.