Consumers expect brands to orchestrate interactions across multiple channels in a personalized and relevant way – all in real time. Engaging consumers with the appropriate message at the precise moment of interaction is complicated, especially when customer data is dispersed across different systems and touchpoints. What is the outcome when marketers can successfully do this?
Watch video with Redpoint Global’s Chief Marketing and Strategy Officer, John Nash, and Mark Weninger, Principal Consultant at Weninger Haus, as they explore the significant results that can come when creating remarkable customer experiences. You’ll learn:
- Ways to unify any and all customer data into a golden record for each customer
- How to orchestrate relevant, personalized one-to-one interactions across all touchpoints in real time
- Best practices to recognize and build for best-in-class outcomes
