Analyst Report

Gartner® Report: Healthcare CIOs Must Turn Retailers’ Care Delivery From Liability to Asset

Navigating the shift towards consumer-centric and digitally enabled care is challenging, especially with major retailers and digital giants stepping into the scene. This Gartner® report: Healthcare CIOs Must Turn Retailers’ Care Delivery From Liability to Asset will help guide your strategy and secure your position as a convener of care.

According to Gartner, “The COVID-19 pandemic has altered access to care and increased the demand for virtual care. Not all care can be rendered remotely, and consumers continue to demand convenient healthcare services. This creates a market opportunity for new competitors as well as incumbent payers and providers.”

Read this report to discover:

  • Questions for assessing the market dynamics, your potential, and the opportunity for alignment
  • Ways to be the preferred convener of care when you can’t beat disruptors at their game
  • How to build an enterprise-wide insight layer and embed digital throughout your consumer’s healthcare journey

 

 

Gartner, Healthcare CIOs Must Turn Retailers’ Care Delivery From Liability to Asset, Kate McCarthy, Refreshed 8 March 2022, Published 23 October 2020

Gartner is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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