Real-Time Interactions
Does YOUR REAL-TIME ENGINE…
79%
Increase in Conversions Through Real-Time Product Offers
$50MM
Incremental Revenue Through Real-Time Website Personalization
10K
Decisions per Second, Meeting 20 Millisecond SLA
Real-Time Profile. Real-Time Decisions. Real-Time Results.
Timing is everything. Meet stringent multi-channel demands for decisions, offers and interactions. Speak with a consistent brand voice by arbitrating messages, models, content and data across the customer journey.
Real-Time Profile. Ready for Action.
Redpoint continuously updates the real-time customer profile with event-driven interactions and calculations to stay in sync with customers. Directly and easily use the unified profile to create real-time interactions that drive superior results.
Fuel Your MarTech with Real-Time Insights
Power real-time experiences across your entire MarTech, analytics and AI stacks. Work with any chosen marketing technology without having to build new applications to work with channel-specific customer engagement systems.
Build Real-Time Journeys As Fast As Your Business
Solve for rich use cases by easily creating at any scale real-time journeys and experiences—anonymous and known—that delight your customers, without having to write a line of SQL.
Real-Time Capabilities
Data & Channel Contexts
Define a set of messages delivered through the real-time decisioning engine, executing a channel-agnostic, next-best action in real time as the customer engages with the brand.
Real-Time Profile
Update customer profiles dynamically as events, actions, or machine learning models are refreshed in any cadence.
Contextual Personalization & Execution
Listen for customer signals 24/7. Continuously gather events from the web, mobile apps, devices and more, develop the message, and push the right content out to the customer.
Dynamic Cross-Channel Optimization
Drive real-time decisioning and interactions holistically across all channels at each moment of interaction (not isolated in individual channels). Optimize results from ongoing interactions in alignment with your marketing goals.
“
With Redpoint, we make a call into the real-time decision engine for any trigger event to see if there are campaigns the customer qualifies for, and we’re putting the best message front and center at every touchpoint we have with the customer.
”
Digital Commerce Company