Data Management and Digital Marketing Leader to Feature Top-Ranked Convergent Marketing Platform, Showcase the Power of Data-Driven Marketing to Accelerate Customer Engagement
See Redpoint Global at DMA 2014
San Diego Convention Center, San Diego, CA, Oct. 25-30
Wellesley Hills, Mass. – October 21, 2014 – Most of the products that label themselves as “marketing cloud” may look shiny and new, but are really based on any number of comingled architectures developed for a different time. They came to maturity when direct mail was the mainstay and both email and websites were siloed marketing components. That’s why at DMA 2014 in San Diego, Redpoint Global is announcing the Modern Marketing Architecture, an architecture designed with current and future omnichannel challenges at its heart.
The Modern Marketing Architecture (MMA) represents a powerful and flexible environment that combines the essential elements for today’s marketer into one cohesive system: seamless access to structured and unstructured data sources combined with real-time analytics and integrated cross-channel campaign management capabilities.
Designed to cut through the complexity associated with today’s data and channel proliferation, the MMA works across all data environments to resolve identity and render a 360° view of the customer. In addition, it incorporates in-flight analytics underpinned by machine learning techniques to instantly adapt to individual customer preferences and automatically provide next-best offers and actions in real-time. The MMA essentially moves the marketer away from segment-driven campaign management to goal-based marketing where algorithms drive highly personalized interactions for each customer that optimize marketing metrics.
“The Modern Marketing Architecture will allow organizations to work with all data sources residing in any number of databases and easily synchronize customer data across siloed channels,” comments Dale Renner, CEO of Redpoint Global. “By taking a data model-agnostic approach, the Modern Marketing Architecture flexes with the company’s environment for rapid implementation, delivering value faster and lowering the cost of ownership.”
One organization benefiting from the MMA is public broadcasting powerhouse WGBH Boston. Cate Twohill, WGBH CRM director, will speak on Oct. 27 at DMA 2014 about how “Big Data Helps Keep Downton Abbey Alive for Its Fans.” She will discuss how WGBH is leveraging Big Data and data quality tools to increase revenue and drive down costs through a unified record of customer engagement. WGBH depends on Redpoint’s Convergent Marketing Platform to drive its donor-engagement program.
“The Redpoint Platform enables our clients to work seamlessly across their structured and unstructured data environments. It’s the only marketing platform that enables users to leverage Big Data performance in Hadoop without having to learn esoteric programming skills,” said Renner.
Redpoint Global was recently cited as a Leader in Forrester Research, Inc.’s report entitled “The Forrester Wave™: Cross-Channel Campaign Management, Q3 2014.” The report called out Redpoint’s Convergent Marketing Platform for its strong data capabilities and ranked the company highest amongst all vendors in customer satisfaction and cross-channel integration.
About Redpoint Global Inc.
With Redpoint’s software platform, innovative companies are transforming their customer experiences across the enterprise and driving higher revenue. Redpoint’s solutions provide a remarkably uniﬁed, single point of control where all customer data is connected and every customer touchpoint intelligently orchestrated. Delivering more engaging customer experiences, highly personalized moments, relevant next-best actions, and tangible ROI – this is how leading marketers lead markets. To learn more, visit redpointglobal.com.
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