Redpoint Global’s unique approach to Artificial Intelligence empowers brands to transform their customer experience by delivering personalization at scale
WELLESLEY HILLS, Mass. (Jun. 27, 2018) – Redpoint Global, a top provider of customer data platform and customer engagement technology, today announced that it has been named a finalist by Microsoft Corp. in the Microsoft 2018 Artificial Intelligence Partner of the Year Awards. Redpoint Global was honored among a global field of top Microsoft partners demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.
The Microsoft Partner of the Year Awards recognize Microsoft partners that have developed and delivered exceptional Microsoft-based solutions during the past year. Awards were presented in several categories, with winners chosen from a set of more than 2,600 entrants from 115 countries worldwide.
“Brands today are relying on more sophisticated uses of data to engage with their customers. For any brand to stay relevant in today’s market, they must be prepared to compete on experience,” said Redpoint Global CEO Dale Renner. “Being named an Artificial Intelligence Partner of the Year finalist by Microsoft is a prestigious honor and speaks to our commitment to customer success and the depth of our AI-driven customer engagement platform to help drive digital transformation.”
The Artificial Intelligence Partner of the Year Award recognizes a partner that has designed, developed, and deployed Azure-based Artificial Intelligence (AI) solutions with their customers. A Microsoft AI solution harnesses signals and untapped data from existing and new devices unlocking powerful insights and helping businesses take action. These solutions are helping companies quickly improve their businesses by knowing more about their customers across all connected touchpoints – ultimately improving business results and increasing customer value.
“Our ecosystem of partners is crucial to delivering transformative solutions, and this year’s winners have proven to be some of the finest among their peers,” said Gavriella Schuster corporate vice president, One Commercial Partner, Microsoft Corp. “We are pleased to recognize Redpoint Global for being selected as a finalist of the 2018 Microsoft Artificial Intelligence Partner of the Year award.”
Redpoint Global’s AI-powered platform, the Customer Engagement Hub is designed to empower digital transformation for brands through its real-time decisioning, intelligent campaign orchestration, and market-leading customer data platform used to build and maintain a golden record (continuously updating, 360-degree customer view). Redpoint technology is closely aligned with the Customer Engagement pillar of Microsoft’s Digital Transformation strategy and uses advanced machine learning and AI capabilities. Redpoint’s data-first customer engagement solution is far more comprehensive, accurate, and adaptive than anything else on the market. With Redpoint, enterprises realize higher revenue productivity with outstanding marketing program and campaign performance, lower customer interaction costs, and improved customer retention and loyalty.
“Redpoint uniquely couples large-scale operational modeling with algorithmic optimization to get enormous lift with superior performance at scale. By integrating our optimized and highly automated machine learning into our orchestration platform, Redpoint enables the only omnichannel optimization capability in the industry. This is today’s ‘holy grail’ of cutting edge marketing,” said George Corugedo, CTO of Redpoint Global. “It’s truly an honor that our unique and highly-effective approach to artificial intelligence and our commitment to our customers’ success was recognized by Microsoft.”
The Redpoint Global Customer Engagement Hub was recently positioned the highest for ability to execute in the Niche Players quadrant* in the inaugural Gartner Magic Quadrant for Multichannel Marketing Hubs.
* Gartner, Magic Quadrant for Multichannel Marketing Hubs, Adam Sarner, Andrew Frank, Jennifer Polk, Noah Elkin, Benjamin Bloom, 24 April 2018. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
About Redpoint Global Inc.
With Redpoint’s software platform, innovative companies are transforming their customer experiences across the enterprise and driving higher revenue. Redpoint’s solutions provide a remarkably uniﬁed, single point of control where all customer data is connected and every customer touchpoint intelligently orchestrated. Delivering more engaging customer experiences, highly personalized moments, relevant next-best actions, and tangible ROI – this is how leading marketers lead markets. To learn more, visit redpointglobal.com.