Merkle is a customer experience transformation business partner to the Fortune 1000.
Merkle helps brands achieve customer experience transformation. Using a combination of first- and third-party data, they create, target, and measure the highly customized customer experiences that not only drive immediate results in the form of today’s response and conversion but also build tomorrow’s increased loyalty and customer value.
For more than 30 years, Merkle has built upon their heritage in data, analytics, and technology, building unmatched skills in hyper-personalization. Our combined strengths in CX consulting, data transformation and digital transformation drive improved marketing results and competitive advantage for our clients, including brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies. With more than 13,000 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2020 net revenue of $1.3 billion.