The Advantages of a Real-Time Customer Profile
Even the most loyal customers can be unpredictable. Today more than ever, their behaviors shift frequently, their needs ch...
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Prescriptive, Predictive & Insight: Tools for a CDP as a Digital Transformation Engine
There is ample confusion in the marketplace about customer data platforms (CDPs) and digital transformation in general. Wi...
Changing Customer Behaviors Open New DTC Doors
The U.S. Department of Commerce study hit like a thunderbolt. In March and April, coinciding with the first eight weeks of...
Feelings Meet Facts: Infusing Customer Experience with Meaning will Define 2021
One could look back at our 2020 predictions column and conclude that we were right that “marketers will have their hands f...
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Virtual Event: Connected Data Workshop
Join our Connected Data Workshop led by Steve Zisk, Senior Product Marketing at Redpoint Global, who will lead an interact...
Virtual Event: Customer Experience Workshop
Join our Customer Experience Workshop led by Blake Morgan, Customer Experience Futurist and Bestselling Author, who will l...
Live Webinar: How Leading Marketers Will Lead Markets in 2021: The Personalized Customer Experience
The past few years have demonstrated that a true understanding of consumers and a hyper-personalized customer experience d...
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Analyst Report
CDP Vendor Comparison Report
The CDP Vendor Comparison Report presents a side-by-side comparison of key features that differentiate CDP vendors. Redpoi...
Analyst Report
Gartner Report - Critical Capabilities for Data Quality Solutions
In its Critical Capabilities for Data Quality Solutions report (August 2020), Gartner says that “data quality solutions co...
eBook/ White Paper
Real-Time Customer Engagement in Practice
Explore real-time interaction management and steps you can take towards effective real-time customer engagement. There ...
eBook/ White Paper
Innovating Customer Engagement Through an Open Garden Approach
This eBook examines the open garden approach and how it’s solutions enable marketers to more effectively engage customers ...
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