Spread Holiday Cheer with a Frictionless Omnichannel Customer Experience
With the calendar having turned to October, the holiday retail season is in full swing. Leaves may have yet to turn, but m...
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What is Persistent Key Management?
A common allied WWII cipher was to combine a numerical alphabet code with a key word, known only to the message recipient....
5 CDP Pitfalls Retailers Need to Avoid
There’s an old saying about failing to plan is the same as planning to fail. There are many things that can potentially go...
A Bountiful Harvest: Continual Identity Resolution and a Pristine, Profitable Golden Record
A common misconception about identity resolution is that it is a one-time process. This school of thought holds that when ...
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Orchard Talk: Coupons & Vouchers
Need to send unique voucher codes to people or groups for marketing promotions? Want a way to keep track of these...
Webinar: Best Practices to Create Accurate Golden Records
Part 4 in the Identity Resolution Webinar Series Marketers want to make sure they are reaching all of their audience – th...
Webinar: Use Cases of Identity Resolution
Make Sure Identity Resolution Meets What You Need Part 3 in the Identity Resolution Webinar Series Marketers want to mak...
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eBook/ White Paper
Real-Time Customer Engagement in Practice
Explore real-time interaction management and steps you can take towards effective real-time customer engagement. There ...
Case Study
Aubuchon Hardware Delivers Personalization, Convenience
20% of loyalty members who use BOPIS make an additional purchase in-store.
Analyst Report
CDP Institute Report: CDP Vendor Comparison
The CDP Vendor Comparison Report presents a side-by-side comparison of key features that differentiate CDP vendors.
eBook/ White Paper
Innovating Customer Engagement Through an Open Garden Approach
This eBook examines the open garden approach and how it’s solutions enable marketers to more effectively engage customers ...
Analyst Report
Forrester Report: The Capabilities CDPs Need to Deliver Value for B2C Marketers
The report presents a list of key elements that businesses should consider when evaluating enterprise grade CDPs – capabil...
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