Future-Proof Customer Experience with an Omnichannel CX Platform
When businesses first started taking note of and prioritizing “customer experience,” it was primarily viewed as a marketin...
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Survey Says: A Modern Architecture, Single Point of Control Drive Digital Transformation
A new McKinsey survey on business strategy for a post-pandemic era reveals the quickening pace of digital acceleration. To...
Redpoint Positioned as a Challenger in 2021 Gartner Magic Quadrant for Data Quality Solutions
Redpoint was recognized as a Challenger in the 2021 Gartner Magic Quadrant for Data Quality Solutions*. In the previous ed...
Kubernetes Takes Hadoop to the Mat: The Rise of Container Management Software
For a time, Apache Hadoop was almost synonymous with big data. Like Band-Aid for bandage, Google for search and other comm...
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The Forces of Change: How to Assimilate and Create a Superior CX
As the end to the third-party cookie grows nearer, there is still much concern around how you will be able to recognize yo...
Webinar: Six Key Customer-Data Trends You Can’t Afford To Ignore
Data is a powerful tool in understanding customers and creating tailored experiences to meet their exact needs. Without a ...
Virtual Roundtable: Drive value from customer data and transform the omnichannel experience
Join a select group of senior thought leaders on this roundtable discussion as we dedicate 90 minutes to answering one of ...
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eBook/ White Paper
Real-Time Customer Engagement in Practice
Explore real-time interaction management and steps you can take towards effective real-time customer engagement. There ...
Case Study
Aubuchon Hardware Delivers Personalization, Convenience
20% of loyalty members who use BOPIS make an additional purchase in-store.
Analyst Report
CDP Institute Report: CDP Vendor Comparison
The CDP Vendor Comparison Report presents a side-by-side comparison of key features that differentiate CDP vendors.
eBook/ White Paper
Innovating Customer Engagement Through an Open Garden Approach
This eBook examines the open garden approach and how it’s solutions enable marketers to more effectively engage customers ...
Analyst Report
Forrester Report: The Capabilities CDPs Need to Deliver Value for B2C Marketers
The report presents a list of key elements that businesses should consider when evaluating enterprise grade CDPs – capabil...
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