Training Class: Redpoint Interaction

The Redpoint Interaction (RPI) Training Class is a two-day course that will cover the basic components of the product enabling a new user to understand and navigate in the environment. As this is an open course, we will focus on learning the concepts using the V-Lab Training environment with generic retail data. Additional topics will be covered as time allows.

Next Training: 

• Remote Training via Zoom
• August 9-10, 2022 from 11:00am – 4:00pm ET
• Completion of On-Demand Redpoint Interaction Basics Workshop is a pre-requisite to attending the live class
• Included with Training Class: 
  • Access to On-Demand content for Redpoint Interaction until a week after class
  • Access to a virtual environment (V-Lab) to practice the concepts of the product
• Please test firewalls prior to class start to ensure that a Zoom meeting will be able to be reached through your PC

Price Per Seat: $800/student

Class Max = 8 students

Contact Bonnie Bradford at [email protected] to register for the class.

List of Topics: 

• Introduction
  • Layout
  • Best practice with naming conventions
• Navigation
  • Where things can be found
  • Places for help
• Selection Rules
  • Attributes
  • Nesting rules
• Audiences
  • Audience definition and dedup
  • Offer history
  • Log options
  • Metadata
• Offers
  • Templates
  • Dynamic content
  • Omnichannel advantage
• Interactions
  • Basic layout and triggers
  • Multi-workflow
  • Results from channels
• Other topics as time allows
  • Dictated by class discussion and time