- Mar 03, 2021 13:00 PM
With continued lockdowns over the last 12 months, many retailers have been forced to close their physical stores.
The winners have kept close to their customers wherever they are and have made a point of understanding customers’ needs and preferences. They’ve given flexible purchase and delivery options – accelerating digital transformation and providing easy, personalised on-line shopping experiences.
Join us for a one hour discussion and interactive workshop and learn how to:
- Present purchase and delivery options on your website and mobile apps in real time
- Marry up online offers with shop stock levels for click and collect customers
- Make the most of post-purchase communications regarding order status, delivery or click and collect
- Provide relevant upsell/cross-sell offers at the right time
Every interaction is valuable – learn how to take control of customer journeys and strengthen customer relationships. Digital engagement is the new reality. Can you keep up?