Redpoint Global at Big Data LDN 2023

Sep 20, 2023
Olympia London

We’re here! Visit us at Booth 759!

Join our session:

20 September 2023
12:40pm
in the Customer Data and Privacy Theatre

Customer Experience: The Intersection of Trust, Personalisation, Compliance and Reputation

When a measurement of success for companies is growth, the currency becomes/is customer experience. Ensuring customer data is handled securely enables effective personalisation, develops a continued trust, credibility and marketing standing.

How does an organization gain executive alignment to ensure CX is a focus of the business roadmap?

Join Mike Ferguson, GM EMEA at Redpoint Global, as he covers:

Trust and Loyalty
Personalisation
Legal Compliance and Reputation

We look forward to seeing you there!

Trusted by today's top brands.

Customer Data Platform

Automated data quality and identity resolution for every source of customer data, segmented and activated.
- Data ingestion and quality
- Identity resolution
- Segmentation and activation

Journey Orchestration

Next best offer, action or message in contextually relevant interactions, channels and cadence of engagement.
- Journey creation
- Content personalization
- Journey execution

Real-Time Interactions

Consistent and customized customer experience across real-time touchpoints through every digital and traditional channel.
- Interaction design
- Contextual interaction execution
- Goal-driven optimization

Meets the world’s highest standards. And even yours.

Security, availability and confidentiality are today’s highest priorities. They’re ours, too — and Redpoint maintains the exacting standards for SOC 2 Type 2 and HIPAA compliance. Every measure of protection, at every moment.

1

Enhance Experience

Every healthcare journey is unique. Deliver contextually relevant personalized engagements across digital and traditional channels that enhance customer experience and satisfaction.

2

Improve Outcomes

Consolidate and harness all that is knowable about each patient in a single Golden Record to create highly personalized journeys that stimulate patient engagement in care, reduce readmissions and improve health outcomes.

3

Maximize Revenue

Reduce costs by unifying all customer data and enhancing patient and member engagement. Drive customer acquisition and activate high-performance segments, such as Medicare, with maximum effectiveness.

eBook: Calculating the ROI of a Customer Data Platform

Redpoint Global at Big Data LDN 2023

Access the complimentary eBook, The Evolution of Customer Retention.