- Mar 26, 2023
- Music City Center, Nashville, TN
Single Customer View – Powering Patient Retention and Growth
Tuesday, March 28, 2023, 11:15 am CST
Tech Talk Stage, Exhibit Hall #1204
Event
Single Customer View – Powering Patient Retention and Growth
Tuesday, March 28, 2023, 11:15 am CST
Tech Talk Stage, Exhibit Hall #1204
Trusted by today's top Healthcare brands.
Innovative healthcare organizations rely on Redpoint Global and platform, rg1, to transform healthcare experiences and deliver key business outcomes.
We help healthcare leaders break down data silos and deliver hyper-personalized omnichannel journeys that exceed customer expectations.
rg1 provides a unified, single point of control for orchestrating transformative customer experiences for patients, member and healthcare professionals, in a secure and HIPAA compliant manner.
Automated data quality and identity resolution for every source of customer data, segmented and activated.
- Data ingestion and quality
- Identity resolution
- Segmentation and activation
Next best offer, action or message in contextually relevant interactions, channels and cadence of engagement.
- Journey creation
- Content personalization
- Journey execution
Consistent and customized customer experience across real-time touchpoints through every digital and traditional channel.
- Interaction design
- Contextual interaction execution
- Goal-driven optimization
Purpose-built to meet the highest expectations in performance and scalability, and to stand up to mission-critical requirements.
Every healthcare journey is unique. Deliver contextually relevant personalized engagements across digital and traditional channels that enhance customer experience and satisfaction.
Consolidate and harness all that is knowable about each patient in a single Golden Record to create highly personalized journeys that stimulate patient engagement in care, reduce readmissions and improve health outcomes.
Reduce costs by unifying all customer data and enhancing patient and member engagement. Drive customer acquisition and activate high-performance segments, such as Medicare, with maximum effectiveness.