- Apr 17, 2023
- McCormick Place in Chicago, IL
Personalization at Scale: Rising to the Challenge
Thursday, April 20, 2023, 11:15 am CST
Patient Engagement 365 Theater | Hall B | Booth 8300
Hall B, Patient Engagement 365
Kiosk #8300-24
Event
Meet us at HIMSS 2023
Trusted by today's top Healthcare brands.
Redpoint for Healthcare
Innovative healthcare organizations rely on Redpoint Global and platform, rg1, to transform healthcare experiences and deliver key business outcomes.
We help healthcare leaders break down data silos and deliver hyper-personalized omnichannel journeys that exceed customer expectations.
The Platform
rg1 provides a unified, single point of control for orchestrating transformative customer experiences for patients, member and healthcare professionals, in a secure and HIPAA compliant manner.
Customer Data Platform
Automated data quality and identity resolution for every source of customer data, segmented and activated.
- Data ingestion and quality
- Identity resolution
- Segmentation and activation
Journey Orchestration
Next best offer, action or message in contextually relevant interactions, channels and cadence of engagement.
- Journey creation
- Content personalization
- Journey execution
Real-Time Interactions
Consistent and customized customer experience across real-time touchpoints through every digital and traditional channel.
- Interaction design
- Contextual interaction execution
- Goal-driven optimization
Meets the world’s highest standards. And even yours.
Security, availability and confidentiality are today’s highest priorities. They’re ours, too — and Redpoint maintains the exacting standards for SOC 2 Type 2 and HIPAA compliance. Every measure of protection, at every moment.
Key Benefits
1
Enhance Experience
Every healthcare journey is unique. Deliver contextually relevant personalized engagements across digital and traditional channels that enhance customer experience and satisfaction.
2
Improve Outcomes
Consolidate and harness all that is knowable about each patient in a single Golden Record to create highly personalized journeys that stimulate patient engagement in care, reduce readmissions and improve health outcomes.
3
Maximize Revenue
Reduce costs by unifying all customer data and enhancing patient and member engagement. Drive customer acquisition and activate high-performance segments, such as Medicare, with maximum effectiveness.
