Hospitality and Travel

Create Game-Changing Customer Loyalty

hotelFrom gaming and airlines to hotels and resorts, the foundation of success is customer loyalty. When customers can switch to competitors with the tap of a thumb or the click of a mouse, you need answers to prevent churn, increase loyalty, and expand customer lifetime value. Game-changing innovations are waiting to be unleashed in your business – if you harness the power of your data.

With RedPoint, you can create 360-degree views of customers across properties, channels, and partners that orchestrate the right actions pre-arrival, on-property, and post-visit. Use RedPoint’s open-garden approach to tap the power of loyalty programs that span partners and hospitality categories and leverage emerging IoT technologies. Drive personalized engagement across all touchpoints to generate repeat purchases and greater share-of-wallet—and avoid empty seats, rooms, and tables.

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Read the Case Study on Xanterra

Working with RedPoint Global, Xanterra quickly consolidated data from all of its properties and systems, building rich, reliable 360-degree profiles

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Learn How to Increase Customer Lifetime Value with a Customer Engagement Hub

Providing a consistent, highly personalized experience across every customer touchpoint is what consumers expect.

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