Now is the Time to Maximize the Efficiency of a Digital Front Door
Patients aren’t just patients anymore, they are consumers, meaning they are perfectly willing to change providers and heal...
Chris Evanguelidi
Chris Evanguelidi, Director of the Enterprise Healthcare Market for Redpoint, is focused on helping healthcare enterprises harness the value of data to drive healthcare consumerism by leveraging the brightest minds, best practices and proven leading edge solutions.
A Careful Diagnosis: a CRM and CDP Offer Different Use Cases in Healthcare
Parsing the difference between a customer data platform (CDP) and customer relationship management (CRM) solution for heal...
The Importance of Identity Resolution in Healthcare
After listening to the Q2 earnings calls of several health insurers, Forrester discovered some commonalities in terms of t...
Align the Healthcare Experience Around the Consumer: How an Omnichannel CX Delivers Improved Health Outcomes
In a recent survey Redpoint Global conducted with The Harris Poll on consumers’ and marketers’ perceptions of customer exp...
It is Time to “Act as One” for the Benefit of the Healthcare Consumer
The rise of healthcare consumerism is well documented, as detailed in a previous blog in this space that examines how cons...
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